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Privacy Policy

Effective as of August 3, 2021

Our website and applications collect certain Personal Data from our Visitors and Users. In this regard, and to protect your personal data, EDUSIGN has ensured compliance with European data protection regulations (GDPR) to guarantee responsible and secure processing of the collected data.

Personal Data

The information collected through our websites is used to improve the experience of Users and Visitors. They allow for managing contact, communication, and other services.

The recipients of the data are EDUSIGN and its partners.

In accordance with the French Data Protection Act of January 6, 1978, as amended, and Regulation No. 2016/679 known as the General Data Protection Regulation (GDPR), you have the right to access, rectify, port, or delete information about you. You can exercise your rights and obtain access to information about you by sending an email to support@edusign.fr. You can also contact the CNIL (French Data Protection Authority) and refer to the General Data Protection Regulation.

Types of Data Collected

EDUSIGN collects personal and anonymized data from Visitors and Users of the EDUSIGN websites and applications. Cookies are used to store this data and associate it with a User or Visitor, either anonymously or not.

Other personal data collected may be described in other sections of this privacy policy or in dedicated contextual explanations related to data collection.

Personal data can be freely provided by the User or automatically collected when visiting the edusign.fr, edusign.com, or edusign.app websites or any other application owned by EDUSIGN.

The use of Cookies or any other tracking tools by our website and applications, or by third-party service providers used by our website and applications, is, unless otherwise specified, aimed at identifying the User and remembering their preferences to provide the requested service. EDUSIGN reserves the right to use this data to communicate with Users and Visitors of the website, as well as for internal analysis. The data is not disclosed to third parties in exchange for payment.

Our website and applications may be unable to provide their services if certain personal data is not provided.

The User is responsible for any third-party personal data obtained, published, or shared by our website and applications, and confirms that they have obtained the consent of these individuals to transmit their data to the Owner.

What is a Cookie?

A cookie is a file deposited by the browser on your computer when you browse the Internet. It is a text file generated by the server of the website you are visiting or by the server of a third-party application (advertising network, internet traffic analysis software, etc.). It can only be subsequently reused by the server that initially deposited it.

Types of Cookies

EDUSIGN uses various types of cookies:

Session Cookies

These cookies allow the website to function optimally. You can choose to delete them from your browser, but this may affect your user experience when browsing our website.

Measurement and Audience Analysis Cookies

To improve the user experience and tailor the website to the needs of visitors, we use tracking cookies, including Google Analytics. This information may be sent to third-party services to personalize the User or Visitor experience on our websites or applications. These cookies collect data such as the number of visits, the number of pages viewed, and user activity on the website, including their frequency of return.

These cookies also collect your IP address to determine the city from which you are connecting. This data is anonymous and does not allow for user identification.

Social Media Cookies

In order to provide relevant marketing information to our users, EDUSIGN communicates data to partners, including Facebook, Google, and Linkedin.

Which Cookies Are Used on EDUSIGN?

  • Google Analytics – Data Analysis
  • Wordfence – Website Security
  • Intercom – Communication
  • Google Ads – Marketing Tracking
  • Facebook – Marketing Tracking
  • Linkedin – Marketing Tracking

Additionally, EDUSIGN uses services such as Google Optimize to conduct tests on its websites. These services only capture anonymized data from visitors. EDUSIGN may also send anonymized data to partners to provide a better experience for Users and Visitors, without reservation.

Mode and Location of Data Processing

Processing Methods

The Data Controller processes User Data in an appropriate manner and takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of the data. Security measures concern technical tools as well as organizational rules and access to data by Users, partners, or collaborators of EDUSIGN, both physically and digitally.

Security measures are available upon request via email at the address below.

Data processing is carried out using computers or IT tools and follows procedures and organizational modes closely related to the purposes indicated. Access, other than that reserved for the Data Controller, may be granted in certain cases to certain categories of individuals in charge of site operations (administration, sales, marketing, legal, system administration, customer service) or to external parties (such as third-party technical service providers, email services, hosting providers, IT companies, communication agencies) designated, if necessary, as Data Processors by the Data Controller. An updated list of these parties can be requested from the Data Controller at any time at the following address: dpo@edusign.fr

Location of Data Processing

The Data is processed at the Data Controller’s headquarters and in any other place where the parties responsible for the processing are located. Please contact the Data Controller for further information.

Data Retention Period

Data will be kept for as long as necessary to provide the service requested by the User or as stated in the purposes outlined in this document. The maximum retention period for data collected through audience measurement and analysis tools will be 13 months in accordance with the General Data Protection Regulation, unless the User explicitly renews consent within this period.

The User can always request the suspension or deletion of their data from the Data Controller.

Use of Collected Data

User Data is collected to allow the Owner to provide its services, personalize and improve the User experience, and communicate with Users.

Additional Information on Data Processing and Collection

Legal Action

User Personal Data may be used for legal purposes by the Data Controller in court or in the stages leading to possible legal action arising from improper use of this Application or related services.

The User acknowledges that the Data Controller may be required to disclose Personal Data to public authorities upon request.

System Logs and Maintenance

For operation and maintenance purposes, our applications and any third-party services may collect files that record interactions with our applications (system logs) or use Personal Data for this purpose, such as IP addresses. These data are used only for the purposes of the services provided by EDUSIGN.

Payment Processors

We do not collect or store complete information about your credit card on our servers. All payments are securely processed by the Stripe gateway. We only receive confirmation of the payment result. Your credit card details are not communicated to us.

Additional Information about this Privacy Policy

For any clarifications about our privacy policy and data management, you can contact EDUSIGN at support@edusign.fr. Our teams respond to all inquiries and can provide additional information.

User Rights

The User has the right, at any time, to know if their Personal Data has been stored and can consult the Data Controller to learn about its content and origin, verify its accuracy, or request its completion, deletion, update, or rectification. The User can also request that the data be transformed into an anonymous format or that any data obtained in violation of the law be blocked or object to its processing for legitimate reasons. The right to data portability allows the User to retrieve the data collected in a machine-readable format for personal use or transfer to a third-party organization. Requests should be sent to the Data Controller at the address indicated above.
Our website and applications do not support “Do Not Track” requests. However, we do our best to limit tracking if that is the User’s choice. We use the Axeptio service for this purpose.

Changes to this Privacy Policy

The Data Controller reserves the right to change this privacy policy at any time by informing the User on this page. It is recommended to frequently check this page, referring to the date of the last modification indicated at the bottom of this page. If a User objects to any changes made to this Policy, they must stop using our applications and can request the Data Controller to delete their Personal Data. Unless otherwise stated, the privacy policy in effect at the time applies to all Personal Data held by the Data Controller about the User.

Information about this Privacy Policy

The Data Controller, EDUSIGN, is responsible for this privacy policy.

Definitions and Legal References

Personal Data (or Data)

Any information concerning a natural person or legal entity, an institution, or an association that is, or can be identified, even indirectly, by reference to other information, including a personal identification number.

Usage Data

Information collected automatically from our website and applications (or from third-party services used by our website and applications), which may include the IP addresses or domain names of the computers used by the User who uses our website and applications, the URI addresses (Uniform Resource Identifier or uniform resource identifier), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s response (successful result, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the User, various details regarding the time per visit (e.g., time spent on each page of our website and applications), and details regarding the path followed within our website and applications with a special reference to the sequence of pages visited, and other parameters concerning the User’s operating system or IT environment.


The individual using our website and applications, who must correspond to the Data Subject or be authorized by them, to whom the Personal Data refers.

Data Subject

The natural person or legal entity to whom the Personal Data refers.

Data Processing Service (or Data Processor)

Any natural or legal person, public administration, or any other entity, association, or organization authorized by the Data Controller to process Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person or legal entity, public authority, or any other body, association, or organization that is authorized, even jointly with another Data Controller, to make decisions regarding the purposes and methods of processing Personal Data and the means used, including security measures concerning the operation and use of this Application. Unless otherwise specified, the Data Controller is the Owner of our website and applications. To date, EDUSIGN.

Legal Information

Notice to European Users: This privacy policy has been prepared in fulfillment of the obligations defined in Article 10 of Directive 95/46/EC and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on cookies and the General Data Protection Regulation (GDPR). This privacy policy applies exclusively to our website and applications.

Privacy Policy for Microsoft Teams

Edusign (“Edusign,” “we” or “us”) has issued this Global Data Protection and Privacy Notice (“Notice”) to describe how we handle personal information that you may provide to us for your use of our Microsoft Teams Application, as specified below.

We respect the privacy of individuals and are committed to handling personal information responsibly and in accordance with applicable law. This Notice sets out the personal information that we collect and process about you, the purposes of the processing and the rights that you have in connection with it.

If you are in any doubt regarding the applicable standards, or have any comments or questions about this Notice, please contact us at the contact details in the last section below.

Only data useful for the proper functioning of the edusign.fr and edusign.app websites and the EDUSIGN application are used. If your Edusign account is connected to Microsoft Teams the following information may be transferred to their services to ensure the operation of the app.

For students, learners or interns:

Last Name
First Name
Phone number
Training center
Course attended
IP address
Identifier and model of the terminal used
Analytical data
Any additional data added by the user of the service.

For speakers, employees, animators, or teachers with Administrator access:

Last name
First name
Phone number
Training specialty
IP address
Identifier and model of the terminal used
Analytical Data
Any additional data added by the user of the service.

For directors, managers, or employees:

Last name
First name
Analytical data
Any additional data added by the user of the service.

Personal Information will be retained no longer than necessary in relation to the business purposes for which such Personal Information is provided and to fulfill legal requirements.

This data may be communicated to Edusign’s subcontractors, whose services are useful to respect the contract between Edusign and the Customer.

Our partners follow strict rules to ensure that the data is kept safe. Both, digitally and physically.
We control our partner data protection system every 6 months to ensure that your data is safe.

We are committed to ensuring that your information is secure. We have put in place appropriate technical, physical, and administrative procedures to safeguard and secure the information we collect in order to prevent unauthorized access or disclosure.

If you are a resident of the European Union, you can object to the processing of your Personal Information, ask us to restrict the processing of your Personal Information, or request portability of your Personal Information. You can exercise these rights by contacting us using the contact details provided in the last section below.

You have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority. If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

You can request the correction, update, and deletion of your Personal Information via e-mail sent to support@edusign.fr and we will use reasonable efforts to contact you regarding your request. To update, extract or delete your Personal Information or correct an inaccuracy, we may ask you to verify your identity and cooperate with us in our effort.

Contact information for any questions related to our privacy policy :

Data Protection Officer


Email : dpo@edusign.fr

In the event of problems, this version will prevail.