Being a training provider means playing an important role. It involves helping many people achieve a specific goal: developing their skills. This will enable them to reintegrate into the workforce or boost their careers.
A training organization must ensure that its offer is of high quality. Indeed, the courses provided are meant to satisfy the learners and meet their expectations. The training should enable them to achieve their goals. The question is: how can its effectiveness be measured?
There aren’t many options available. The solution is to conduct a survey. In fact, it is essential to collect feedback from the concerned individuals. Choosing the right method is crucial to get an optimal response rate.
Many training centers have opted for distributing online questionnaires. This approach is very practical. However, it can yield better results.
How can the effectiveness of training be evaluated by launching such a survey? That’s the question we aim to clarify in this article.

Online questionnaires to determine if the training is suited to learners’ level

Offering training means imparting new knowledge or skills to learners. But for this to be effective, their level must first be understood. This is where the online survey becomes indispensable.
Firstly, it can serve as a knowledge test to be taken before the course begins. This is crucial. It would be a mistake to offer learners knowledge they already possess. Additionally, this would result in wasting time and money, which would ultimately undermine the training’s effectiveness.
Conducting a survey allows for the creation of a program tailored to the target learners’ level. The questions to ask should be chosen carefully. Using a questionnaire creation tool is the best option.
With such a tool, it is possible to create effective questions. Edusign offers an intelligent questionnaire generator. The criteria can be modified to obtain precise questions.
Generally, taking a knowledge test can feel like a burden. That’s why it needs to be made more appealing. This way, participants are more likely to engage.
The idea is to create short and easy-to-understand questionnaires. In this way, learners can provide quick answers. Multiple-choice questions should be preferred. However, it’s important to limit the number of possible answers to avoid confusion.


Tip: Mixing different types of questions would make the survey more dynamic. It is also important to ensure participants can respond using their smartphones or tablets.
Online questionnaires can determine whether the training will effectively develop participants’ skills. If not, adjustments are needed.

Online questionnaires to identify learners’ expectations

An individual participates in training for reasons they deem important. They hope to acquire knowledge that will help them achieve their main objectives. Is the training effective enough to support them in their quest?
Launching an online survey is necessary. It helps to first understand the learners’ expectations. It’s crucial to grasp the real issues they face with the training.
Why do they want to take the course? It’s also important to determine how the students perceive it. How can adequate answers be obtained? The trainer must establish a trusting relationship with them.
It’s equally important to understand learners’ expectations regarding the content of the training. What knowledge do they want to acquire? It’s even possible to inquire about the learning methods that suit them:

  • Do they prefer in-person courses?
  • Are they more attracted to online courses?
  • What teaching method would satisfy them?
    Once again, multiple-choice questions should be used. Learners will feel less pressure answering these.
    Knowing the learners’ expectations helps determine whether the training’s objective can be achieved. If not, adjustments may be required regarding:
  • The content,
  • The overall structure of the course,
  • The activities offered,
  • The adopted teaching methods,
  • The duration,
  • The materials used, etc.

Online questionnaires to assess knowledge acquisition

Providing training tailored to learners’ level and addressing their real learning needs is important. But is that enough? The answer is clearly no.
It’s essential to conduct regular assessments to determine if the knowledge transfer is successful. This proves that the training is indeed effective.
Once again, launching an online survey is the right solution. It then serves as an evaluation of the acquired knowledge. The questions should focus on the knowledge acquired at a certain stage of the learning process. The goal is to determine if:

  • The lessons are well absorbed,
  • The learners possess the necessary skills,
  • Further adjustments are needed.

Analyzing the results of this knowledge validation test carefully is essential. It can reveal gaps to fill and problems to address. For example, learners may have difficulty applying the knowledge gained. The solution would be to include real-life scenarios or simulation sessions in the program.

Online questionnaires to measure learners’ satisfaction

The effectiveness of a training program is also measured by the level of satisfaction of the learners. An online survey can help determine this. Participants can provide both negative and positive feedback. All comments should be analyzed carefully.
The training center will then have valuable information. This will allow them to identify the strengths and weaknesses of their offer. A simple analysis can help determine if the benefits outweigh the disadvantages or vice versa.